Kuala Lumpur, Feb 20 – The first batch of bankers have successfully come through the rigours of the 12-module first-of-its-kind wealth management training programme that was collaboratively rolled out last August by OCBC Bank (Malaysia) Bhd and the Asian Banking School (ABS).
The graduating relationship managers, comprising those of the Bank’s Premier Banking Relationship Managers from various branches nationwide, received their certificates from OCBC Bank Chief Executive Officer Ong Eng Bin and Head of Consumer Financial Services Lim Wyson at Berjaya Times Square Hotel recently.
The ABS-OCBC Wealth Management Programme aims to raise the bar on bankers’ knowledge on wealth management.
The unprecedented collaborative effort equips OCBC Bank’s relationship managers with best-in-class wealth management knowledge both for customers as well as their own benefit through a sustainable career-defining and perspective-enhancing programme. The ABS-OCBC Wealth Management Programme prominently features insights into the trends, challenges and opportunities in the industry.
Its 12 modules focus on increasing the Bank’s relationship managers’ knowledge of client advisory and the myriad wealth management instruments available today. In addition to raising the quality of training that relationship managers receive, the ABS-OCBC Wealth Management Programme is expected to double the Bank’s training hours for wealth management professional development in due course.
According to Lim, the Bank has been diving deep into the learning realm in order to ensure its relationship managers are equipped with knowledge of the latest trends and industry practices, working in association with a training partner.
“As one of the leading banks in wealth management, we know many – including customers and staff, existing and prospective – look to us to set the benchmark for training and development. This partnership with ABS is significant for being the first of its kind in Malaysia and also for the statement it makes about our commitment to enhance the knowledge and skills of our staff. This way, they can continue to build stronger relationships with our customers with a greater level of understanding and confidence. We are pleased to see the results in the graduation of this first batch of students.
“Over the longer-term, we believe our pioneering effort will pave the way for a holistic career progression among our staff that will ultimately lift the overall professional standards of wealth management practices at industry level,” he says.
OCBC has started training its next batch of bankers as part of its on-going quest to meet the growing demands of customers for wealth management services in the country and supporting the career development of its staff.