The issue of security in mobile payments have sparked controversies due to a recent spate of scams involving ‘quick response’ (QR) codes in China’s Guandong province where it was reported that RM 55 million was stolen.
According to Ivan Wen, General Manager of Quann Malaysia, there has been a number of cases where criminals have started using fake QR codes to steal data and money by sticking their own codes over a business’ original one to steal the scanner’s data or access the scanner’s smartphone to tap into their bank account.
Quann Malaysia believes that it is important that both users and merchants exercise the necessary precautions to ensure both parties do not lose money or data to similar scams.
Here are five precaution measures you can take courtesy of Quann Malaysia:
1) Before scanning a QR code, observe the collateral for any signs of tampering such as a sticker placed on a printed menu or pamphlet
2) Look out for pixelated images and logo as well as spelling mistakes to identify fake collaterals
3) Use a secure QR code scanner that can flag malicious websites and show the actual URL before scanning the code
4) Do not key in any personal information after scanning a QR code
5) Be wary about scanning a code in public places, like transportation depots, bus stops or city centres even if it’s on a printed poster